Privacy Policy

The Website (hereinafterthe “Website”) is owned and operatedby Jeni Coin Jewellery DMCC (hereinafter“Jeni Coin”). Jeni Coin is a datacontroller of Personal data collected on the Website. We take your privacy serious and will only use personal information toadminister your account providing you with goods and services of our Websiteyou may request.

Database of Personal Data of Jeni Coin Users is located at: ShopS01, Cluster D, Lake level, Indigo Tower, Jumeirah Lakes Towers, Dubai, UnitedArab Emirates, established and acting under the legislation of United ArabEmirates.

This Privacy Policy describes types of personalinformation we may collect on this Website, and how we may use thisinformation, and with whom we may share it. Our Privacy Policy explains how weensure the security of information you provide us using this Website, as wellas explains how to accept or decline Cookie files using. The Privacy Policyalso includes explanation of circumstances in which the Personal Data may betransferred to others. We also answer any questions you may ask about collecting, processing and saving your personal data.

In this Privacy Policy, references to “we”, “us”or “our” means Jeni Coin. References to “you” and “your” are related to Usersof the Website. The notion of “Personal Data” means the information related toother Users, which enables identifying the person directly or indirectly.

You should read our Privacy Policy together withany other notices published on the Website.  


When ordering or registering on our site, asappropriate, you may be asked to enter your name, email address, mailingaddress, phone number, credit card information or other details, which enableidentifying you directly or indirectly, to help you with your experience withour Website (hereinafter – “PersonalData”), only in case you provide us with such information. We collectinformation from you when you register on our site, place an order, subscribeto a newsletter, respond to a survey, fill out a form, Use Live Chat or enterinformation on our site, including messaging to our technical support.

We may use the information we collect from youwhen you register, make a purchase, sign up for our newsletter, respond to asurvey or marketing communication, surf the website, or use certain other site featuresfor the following purposes:

·      To personalize your experienceand to allow us to deliver the type of content and product offerings in whichyou are most interested.

·      To improve our website inorder to better serve you and ensure high quality of services we provide to youthrough the Website.

·      To allow us to better serviceyou in responding to your customer service requests.

·      To administer a contest,promotion, survey or other site feature.

·      To manage our database.

·      To quickly process yourtransactions.

·      To ask for ratings and reviewsof services or products.

·      To follow up with them aftercorrespondence (live chat, email or phone inquiries).

·      To notify you about changes toour services.

·      To investigate any complaintyou make and respond your inquiries.

·      To provide evidence in anydispute or anticipated dispute between you and us.

·      To detect and prevent fraudand other criminal offences and for risk management purposes.

·      For the purposes of businessand disaster recovery (e.g. to create back-ups).

·      To provide observance of otherpolicies of Jeni Coin published on the Website.

·      For research and analyticalpurposes.

·      To control our Users’ activity(e.g search on keywords, activity on thepublications of announcements, conclusions of transactions, managements by atraffic on our Website).

Hereunder we provide types of information, waysof how we collect and use it.


You may contact us by means of our Contactspage, including by means of the telephone, messaging to our technical supportthrough the website or sending us the email. We will ask your name, email orphone number in order to provide you with reply to your message.


The Website automatically uses cookie files to collectinformation automatically.

You may withdraw your consent with usingcookie files by Jeni Coin deleting all cookies that are already on yourcomputer and you can set most browsers to prevent them from being placed. Ifyou do this, however, you may have to manually adjust some preferences everytime you visit a site and some services and functionalities may not work.

To obtain more information aboutusing cookie files on our Website, please, read our notice on using cookie.


Google's advertising requirementscan be summarized by Google's Advertising Principles. They are put in place toprovide a positive experience for users:

We use Google Analytics on ourwebsite. Google, as a third-party vendor, uses cookies to serve ads on oursite. Google's use of the DART cookie enables it to serve ads to our usersbased on previous visits to our site and other sites on the Internet. Users mayopt-out of the use of the DART cookie by visiting the Google Ad and ContentNetwork privacy policy.


We do not sell, trade, or otherwisetransfer to outside parties your Personal Data unless we provide users withadvance notification. This does not include website hosting partners and otherparties who assist us in operating our website, conducting our business, orserving our users, so long as those parties agree to keep this informationconfidential. We may also release information when its release is appropriateto comply with the law, enforce our site policies, or protect ours or others'rights, property or safety.

However, non-personally identifiablevisitor information may be provided to other parties for marketing,advertising, or other purposes. We may provide Personal Data on the basis ofthe following.

To provide you with response onquestion, claim or request about particular issue, as well as to shareknowledge about such issue, we may share the information provided by you with serviceproviders (who may be outside the European Economic Area) who perform serviceson our behalf.

We may disclose the informationabout our users in case of (a) demands of public authorities to disclose suchinformation (law enforcement agencies, judicial power, public bodies authorizedto protect personal data, including but not limited to), or (b) when thedisclosure of personal data specified in this Privacy Policy is necessary toprevent physical harm, financial loss or related to investigation of particularillegal activity.

We may transfer the Personal Data toour successor in case of Jeni Coin’s reorganization. We grant that transferredPersonal Data shall be used in accordance with this Privacy Policy.


Our Website mayinclude links to websites of third parties, including those located outside theterritory of the European Economic Area, who may not have an adequate level ofthe Personal Data protection. We place these links only for informationalpurposes. These websites may have separate and independent privacy and personaldata policies, which we highly recommend you to review. We therefore have noresponsibility or liability for content, goods, services, advertising materialsand any other information placed on such websites.

It is also important to note that weallow third-party behavioral tracking in advertising purposes.


We undertake to maintain adequatelevel of safeguards to prevent and protect its Users from unauthorizeddisclosure, use, alteration, loss or destruction of Personal Data that Usersprovide to Jeni Coin by means of using the Website. Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning. All transactions are processed through a gateway provider and are not stored or processed on our servers.

Your personal information iscontained behind secured networks and is only accessible by a limited number ofpersons who have special access rights to such systems, and are required tokeep the information confidential. In addition, all sensitive/creditinformation you supply is encrypted via Secure Socket Layer (SSL) technology.

Users and visitors of the jenicoin.comWebsite should acknowledge that there is no perfect security in the Internet.That is why we recommend to “lock” icons appearing on your screen and changethe “http” option to “https”, where “s” provides “secure, while visiting theWebsite


We may amend this Privacy Policyfully or partially, without prior written notice to you. We recommend our usersand visitors to check this Privacy Policy from time to time to be aware of anyamendments.


If you have any questions andcomments about this Privacy Policy, you may send message through our Website, call by the telephone or write aletter to us:

Jeni Coin Jewellery DMCC

Shop S01, Cluster D, Lakelevel,

Indigo Tower, Jumeirah LakesTowers,

Dubai, United Arab Emirates

+971 4 564 7016



Jeni Coin Jewellery DMCC, located at: 28 A, Almas Tower, Jumeirah Lakes Towers, Dubai, UnitedArab Emirates; and

any recruitment agencies that weengage for the purposes of assisting the Jeni Coin in recruiting, identifyingthe appropriate potential employees to the Jeni Coin and further hiring.